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Costs & Payments

Fees & Billing Hours

Standardized patients (SPs) will be paid, and the requesting program billed, according to the hours indicated for each session based on the requested time, plus any applicable adjustments or extended time. Minimum hours and fees will apply in most instances.

If an SP is asked and agrees to stay longer than originally scheduled, hours will be adjusted and billed accordingly. However, billings will not be reduced if a session does not run for the full scheduled time.

Invoicing

Invoicing will occur, at most, 30 days post completion of the booking month and will be based on requested hours as well as any adjustments made for extended time, cancellations, travel, etc.

Internal invoices will be sent via email from the Standardized Patient Program (SPP) assistant (spadmin@mcmaster.ca). Payments should be processed in a timely manner via journal entry through Mosaic.

For external programs, invoices will be sent from the Finance Department and payments can be processed via cheque, made payable to McMaster University.

Parking

Parking costs are included in the hourly invoicing rate, with the exceptions noted below.

Parking passes are provided to SPs for simulations, as follows:

Information Box Group

Niagara College

  • Obtained and provided by SPP
    • Billed back to SPP by Niagara College

McMaster's Niagara Regional Campus (NRC)

  • Provided by NRC staff at reception desk during business hours or from the tutor/support staff if the booking is after-hours
  • Billed back to SPP by NRC

St. Catharine's General Hospital

  • Patients & Visitors parking vouchers are provided by the tutor/support staff
  • Billed back to SPP by NRC

All Other Niagara Locations

  • Parking expenses incurred by an SP attending a booking off-campus or outside of the standard Niagara Regional locations listed above will be billed to the requesting program.

Travel

In instances where it will be more cost effective for the user, the SPP may arrange for a taxi to take multiple SPs to an off-site booking. This expense will be invoiced to the user in lieu of mileage. Mileage rates will be in accordance with the current rate set by McMaster University.

Requesting programs will be invoiced for mileage as follows:

Expandable List

  • SPs requested for locations outside of McMaster Main Campus (Hamilton) will be reimbursed for mileage based on Google Maps directions from 1280 Main Street West to the location of the session and back.
  • SPs will be reimbursed for mileage to and from locations, except for the standard booking locations:
      • Brock Campus (St. Catharines)
      • Niagara College (Welland campus)
      • St Catharines General Hospital
      • Welland McMaster Family Health Team Centre.
    • For all other locations, mileage will be based on Google Maps from the McMaster Niagara Regional Centre located within Brock University (1812 Sir Isaac Brock Way, St. Catharines).